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Susan is an independent digital communications and user experience strategist. She helps companies discover their brand voice and grow their business.
Shubharthi is currently part of the strategic marketing team at Regalix. His expertise mainly lies in the account-based marketing and programmatic advertising space.
Priscilla is a content writer who has worked for Infosys Technologies and other technology startups in India and abroad.
Moulishree is a freelance journalist with over 7 years of experience, she writes research-based analytical stories on technology and business.
Avanish is a Bangalore-based journalist who writes on business with a specific focus on technology companies.
Priyanka has covered every aspect of the IT industry as a tech journalist since its early days. She is now an independent writer, working on subjects like digital marketing, enterprise technology and high-performance computing, among others.
A freelance content writer, S. Sahu was the former editor of TCS's house magazine at Tata Consultancy Services. He developed tech marketing collateral for the company and helped compile and edit books and journal articles on TCS's technology innovations. He also ghostwrites print and online publications.
Prajwala is a Bangalore-based freelance journalist who writes on social issues, stories of human interest, and art and culture, among others.
Rajesh Nanarpuzha is an Assistant Professor of Marketing at IIM Udaipur. Previously, he has worked as a brand manager in Dabur, and as a business consultant in the retail and consumer goods domains at Cognizant and Tata Consultancy Services. Rajesh has an MBA from IIM Indore and a doctorate in marketing from IIM Ahmedabad.
Priyokumar Singh Naorem
He is a passionate UI & UX designer who thrives on creating engaging creative solutions.
A freelance illustrator, artist, graphic novelist and designer. She has designed and illustrated several book covers. Her personal illustrations so far have attempted to seize the fleeting absurdity and mood of places, things and people she encounters in a childlike, intuitive and expressive manner with closure, beauty and innocence – the things that she desires.
She is an artist and an educator who has taught and lectured at The School of the Art Institute of Chicago, Oxford University, the Victoria and Albert Museum among other institutions. Her installations, paintings, thread work and sculptures have been exhibited in Saatchi Gallery - London, C24 Gallery - New York, and Museum of Contemporary Art – Lyon, among other notable galleries and museums from around the world.
A commerce graduate from Delhi University, Parul pursued a masters in fine arts from Nottingham Trent University in the UK. As an artist, she is interested in line as a subject which has led her to follow architectural lines in built environments. She says she is also interested in how we perceive the environment that we inhabit and what happens when a subtle shift is made in things which we have been used to seeing in a certain way. We present six of her artworks here.
Shweta Malhotra is a graphic artist and designer from Mumbai, based in New Delhi.
After working with ad agencies and design studios for close to 8 years, she branched out on her own and currently works independently.s Her overall design aesthetic is minimal, bold and graphic, a response to the maximalist visual language prevalent in India.
Rithika Merchant (b.1986) received her Bachelor’s Degree in Fine Arts from Parsons the New School for Design, New York in 2008. She has exhibited extensively since her graduation. Recent exhibitions include a duo show “Reliquaries: The Remembered Self” at TARQ, Mumbai; “Language of the Birds: Occult and Art” at 80WSE Gallery, New York; and group shows at Summerhall, Edinburgh and Artry Gallery, Kochi. Her work has been included in multiple group shows at Stephen Romano Gallery and The Morbid Anatomy Museum, New York. Born in Mumbai, she now divides her time between Mumbai and Barcelona.
Aniruddh Mehta is an artist based out of Mumbai, India. Trained in graphic design from the London College of Communications, Aniruddh is a self-taught illustrator and currently works as an independent freelance designer. He believes in finding the right balance between art and graphic design. He has worked closely in collaboration with Bhavishyavani Future Soundz, Qilla Records, Taxi Fabric, Adidas, Dell and United Colours of Benetton. He also goes by the moniker, ‘thebigfatminimalist’ and his style ranges from bold minimal forms to more intricate pieces exploring patterns and geometry.
Paramesh is an artist who enjoys working in both the realistic and abstract style of painting. He loves working with water color. Featured in this issue are a set of water color works that he has created exclusively for us on the subject of digital transformation.
Based in Mumbai, Chandrashekhar Thakur is a Senior Art Director and Illustrator at Truebil.com and the Founder of HAPPiNESS For You. He loves working with new styles of art and considers illustration to be his forte. Chandrashekhar has completed his BFA from DY Patil College of Applied Art.
Concept and Direction
Head of marketing at Regalix, Nimish drives research in emerging technologies and customer experience, and takes a keen interest in creative arts.
Sachin Kapur, Co-Founder & CMO, Nearbuy (erstwhile Groupon India) tells us how India’s first hyper-local online platform that enables customers and local merchants to discover and engage with each other has used content marketing as a core part of its brand building strategy. While he agrees that content marketing cannot replace traditional advertising, he feels it should be an integral part of any company’s strategy for consumer engagement and retention.
Interviewed by Priyanka Bhattacharya
Content marketing has never been more important. However, one has to remember that content has to be for real users and not for search engines. Use genuine and original content that people can use. It will help you reduce acquisition cost and get users to be more loyal. Never optimize content for everyone. Instead of being something to everyone, be everything to someone. So, if you are writing about fashion, be very specific about who your user is. Define the persona and write it for a very small group. That group should feel that this is exactly for them; even if this means alienating some other users. This is the only way to be more meaningful and generate virality
At near buy, we call ourselves a “Lifestyle Discovery Engine” and this is only possible when users get to know more about the world around them. Content marketing is relatively new to us. However, we now have a thorough roadmap that has helped us scale in the last six months. Content marketing currently generates about 10% of our traffic. However, for us the major role that content plays is that of engagement and not so much acquisition.
Content marketing for us does two things - Helps people discover things to do around them; and ups their social quotient and knowledge about areas of interest like food, healthcare and wellness.
Content is a vital part of most campaigns that we do. Our recent association with the Hollywood movie Batman Vs Superman had given us an opportunity to generate a tremendous amount of original content that fans loved. This included movie trivia, facts about the characters and history of the franchise including an interesting contest. Content can never replace other forms of advertising. However, content marketing complements it beautifully to reduce bounce rates and increase engagement.
We have defined metrics that help us track the outcome of what we’ve put out there. While social content clearly is measured against metrics like engagement rate, traffic generated and sales, the most important number for us is to see how much time people are spending on our blog, how many articles they read and if they end up buying something from the site after that.
Clearly depends on the brand strategy and how much content you need to put out to make it meaningful for your business. Ours is a local business with multiple verticals. Hence we need lots of content pieces based on the cities we are in. Thus for us it makes sense to have an in-house team. For brands that can work with lesser or more focused content, outsourcing is not a bad option. However, always ensure that your brand team or agency is in the loop. This ensures that the tone of voice and consistency of message is always delivered. Never stray away from what you truly stand for.
When you set out to define a content marketing strategy, you need to define very clear objectives. For B2B companies it might mean more leads. For B2C companies it might be better user engagement. We’ve defined our objective around engagement. However, we also define what it is that we expect from engagement and what do we want from the engaged users. When content is being created for a campaign, our objectives are to reach out to more users on social media as content like Facebook Listicles have delivered at least 25% more reach to us compared to usual posts. When done for our blog, we’ve seen organic traffic increase over a period of time. Thus, on the blog we measure traffic and the page value that the traffic delivers. This gives us a clear indication of the user actions that are done after they read the content.
No one today wants to see an ad. Advertisements are pieces of content that the user or customers have no use for. Create something that has some intrinsic value for the customer. That value could very well be entertainment. However, a notch higher than that is something that the user can use or get some benefit from
As the world goes social, content follows: results of the state of b2b content marketing 2016 survey
Every social media channel requires a different content strategy
Anshul Tripathi, India and South Asia Marketing Head and Director, Juniper Networks
Harnessing social media through the consumer journey
At a time when click bait stuff has become prevalent, finding the right video is important and there is no innovation.
The urban ladder ‘Mattress Tester’ campaign - an innovative content marketing initiative
Sanjay Gupta, CMO, Urban Ladder